We would like to take this opportunity to let you know we value your time and endeavour to run on schedule and ask that you do the same.
If you decide that you no longer require one or more of the services you booked in for, you must notify us 24 hours prior to your booking.
Failing to do so will require full payment of this service as we are left unable to fill that spot rendering us unable to earn a living.
All cancellations under 24 hours are subject to a 50% service charge. Because we understand that sometimes life gets in the way, we will waive the cancellation fee on your first cancellation with under 24 hours notice. We aim to be fair and reasonable with cancellation fees at all times and do not like to implement them.
Repeat offenders will be required to pay a 50% deposit to ensure the best use of our time.
Clients that don't turn up to a service will be required to pay for their missed appointment to secure future bookings.
Children are welcome in the salon with you just be mindful of other guests.
Please be respectful to my team they mean the world to me